Shipping

WHEN WILL MY ORDER SHIP?
We make every attempt to ship orders quickly. Many orders ship the same day, and most ship within 48 hours. If you need expedited shipping, please notify us accordingly. You will be notified in the event an item ordered is not available for shipment. Current prices at time of shipment will apply. Your payment will not be processed until your order is ready for shipment.


HOW WILL YOU SHIP MY ORDER?
We are proud to offer a fast, reliable and affordable shipping platform. We offer several shipping options to best suit the needs of our customers, and all of the shipping rates shown on our site are instant and accurate (exceptions may occur). Our intelligent shipping system means whether it's light or heavy, big or small, we ship it all! The options we offer are:

Economy (4 - 7 days)
UPS 3 Day Select®
UPS 2nd Day Air®
UPS Next Day Air®
UPS Standard to Canada
UPS Worldwide Expedited®
USPS Priority Mail®
Freight Truck LTL (for large shipments over 150lbs)

When you choose Economy as your shipping method, we will ship the item in the most economical manner we can find. Shipping methods include UPS Ground, USPS Priority Mail and Freight Truck LTL (for large orders). Typical transit times vary from 4 - 7 business days.


WILL YOU DO A PARTIAL SHIPMENT IF MY ORDER CONTAINS ITEMS NOT CURRENTLY IN STOCK?
The short answer is yes, but not by default. Most orders we receive are not "rush" orders per se, so we don't assume our customers want to pay more than one shipping charge. We order inventory every day, and we know how much it hurts to pay for multiple shipments on one order. Sometimes, however, it must be done. So, we are happy to split up an order if you have an item that you need right away. Just let us know and we'll ship items however you want!


HOW DO YOU CHARGE FOR SHIPPING?
We are happy to announce that our large volume of shipping has landed us favorable shipping rates with popular carriers.

We have implemented a very accurate shipping system that allows for real-time rates to be calculated by all carriers we offer. Shipping charges are calculated based upon the shipping address entered during checkout, the total shipping weight of the order (including packaging) and the type of shipping method chosen. In the event rates do not calculate correctly, we reserve the right to adjust shipping charges prior to processing and shipping your order. This may happen with large, heavy shipments or shipments to rural / residential areas.

For our commercial / business customers...if you have your own UPS® account and would like us to ship your order collect, we will do so for a flat fee of $2.50.


CAN I GET FREE SHIPPING?
YES! We now offer free Economy shipping on orders over $150.00 (to one location in the contiguous 48 states, total weight under 70lbs, not valid with other offers and promotions). Restrictions do apply on oversized / overweight items and large orders requiring Freight Truck LTL shipments.

In addition, several of the items in our store are already set to ship for free using Economy shipping. So, be sure to take advantage of free shipping when and where it's offered on the site!


CAN I GET SATURDAY DELIVERY?
Yes, but you must make a note in the Comments section of your order. Or, simply contact us.


HOW CAN I SEE MY ORDER STATUS?
Every order confirmation email contains a tracking URL that shows the current order status. Order tracking is only available after your package is received and scanned by its carrier.

For reference purposes, you may also view the map below. Please note, this map is a general representation of UPS Ground transit times for packages shipped from our stores in Oregon. For information specific to your order, please refer to your specific tracking URL.